1. Information We Collect

We may collect personal and project-related information through our website, communication channels, and service interactions. This includes:

– Personal Information: Name, company name, email address, phone number, and billing details.
– Project Information: Site location, project type, and other operational details necessary to perform drone inspections or mapping.
– Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.
– Drone-Captured Data: Aerial images, videos, 3D models, and thermal data collected during inspection or mapping services.

2. How We Use Your Information

We use the information we collect to:
– Provide and manage our drone inspection, mapping, and reporting services.
– Communicate with you regarding quotes, reports, or technical support.
– Improve our website, user experience, and service quality.
– Ensure compliance with UAE aviation, safety, and data protection regulations.
– Maintain internal records and operational documentation.
– Send marketing or service updates (only with your consent).

3. Data Storage and Retention

– Data is stored securely on encrypted servers or approved cloud providers.
– Project files and aerial data are retained for a period necessary to fulfill the service or as required by law.
– You may request deletion of your data after project completion, unless retention is legally required.

4. Sharing and Disclosure

We respect the confidentiality of all client and project data. We do not sell, rent, or trade your information. However, we may share limited data in the following cases:
– With regulatory bodies (e.g., GCAA or local authorities) when legally required.
– With trusted partners or contractors who assist in service delivery, under strict confidentiality agreements.
– To comply with legal obligations or protect the rights and safety of our company and clients.

5. Drone Data and Aerial Imagery

Buma Luna conducts all aerial operations in accordance with UAE laws and General Civil Aviation Authority (GCAA) regulations.
– All aerial data captured belongs to Buma Luna unless otherwise agreed in writing.
– Client data is processed only for project purposes and handled with confidentiality.
– We never share aerial imagery containing sensitive or identifiable property without explicit client consent.

6. Cookies and Website Tracking

Our Website may use cookies and similar technologies to enhance browsing experience and analyze traffic.
Cookies help us:
– Understand visitor behavior and improve website performance.
– Remember your preferences and session data.

You can disable cookies in your browser settings; however, this may affect certain website features.

7. Data Security

We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes encryption, secure storage systems, and access controls limited to authorized personnel only.

However, please note that no online transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

You have the right to:
– Access or request a copy of your personal data.
– Request correction or deletion of inaccurate or outdated data.
– Withdraw consent to marketing communications at any time.
– Request deletion of stored aerial or project data (subject to legal retention requirements).

Requests can be submitted to hello@bumaluna.com and will be processed in accordance with UAE privacy regulations.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the content, privacy practices, or policies of these websites. Please review their respective privacy statements before sharing any information.

10. Compliance with UAE Law

This Privacy Policy is governed by the laws of the United Arab Emirates. We comply with the applicable UAE Data Protection Law (Federal Decree-Law No. 45 of 2021) and any related regulations.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated date. Continued use of our website indicates acceptance of the revised terms.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact:
Buma Luna
Email: hello@bumaluna.com
Phone: +971 55 753 29 49
Address: Akran Business Centre – 1st floor – Al Qusais – Al Qusais 1 – Dubai